Yesterday was a really really really really really good day. I reviewed the onboarding of Slack. Today I’m reviewing its biggest competitor: HipChat. With Carly on repeat.

Home page

• The home page is friendly with illustrations, short animations and clear introduction to its features

Create or join

• In this step you need to specify whether you want to create a new team or join an existing one

Create a team

• A simple and clear form to create a new team
• Entering the domain part of my email address automatically fills the subdomain field

Invite team members

• After completing the first part of signup, I’m asked to add team members
• The page contains a link which can be used to invite additional team members too, which is handy when you write your own introduction email

Chat

• Without further steps, I’m dropped into the webchat
• The HipChat bot tells me how the chat works and what I can do with it
• Received two emails: one activation email and a welcome email with invite link to send to coworkers